Customer service is a leading factor in successful organizations. And in many ways, churches are in the people business. In this week’s episode of the CMN Leadership Podcast, CMN Director Chris Railey discusses customer service principles that are applicable to ministry.

The CMN Leadership Podcast is a resource provided by the Church Multiplication Network of the Assemblies of God. Every week, Railey offers seasoned advice about how to lead your church toward greater health and growth. Each podcast is a 15-minute video you can use with your leadership team. Subscribe to the podcast here.

Download this episode’s notes and discussion questions for your team here.

CMN Leadership Podcast - Episode 18: Excelling at Customer Service in Ministry from Church Multiplication Network on Vimeo.